I’ve used Scrivener for a number of years to write work reports, but as an experiment I’m going to transition to Ulysses. The weird treatment of Markdown in Scrivener for iOS was the last straw. Ultimately my reports have to go to a Word template but Markdown helps the process.
A few months ago I was unfortunate enough to contract Glandular fever and I am still suffering the effects of it now. The virus started out as what appeared to be the flu, but after I couldn’t shake the feeling of fatigue and general malaise for weeks after the flu symptoms ended I decided to go the doctor. Subsequent blood tests confirmed the glandular fever diagnosis. Normally this is a virus associated more with teenagers, so I am surprised to have contracted it at the ripe old age of 40.
The impact this illness has had on my ability to work effectively has been significant. Beyond the physical problems it has been a struggle to establish mental focus and remain concentrated on a task. I have had periods of forgetfulness and an incoherent mind. Making this worse from a working perspective is that there are not any external symptoms of the problem. This can make it hard for others to appreciate the truth that I am struggling to function. In a consulting environment, it becomes hard to step away from work when there aren’t any visible health problems.
Managing customer expectations
The client-focused consulting work that I do is not particularly conducive to long periods of leave linked to sickness. My work is a conduit for the success of other people’s goals and I need to fit in with their operational timelines. I engage with companies on the premise that our work will be done in a timely fashion. Often I am fitting my work around other projects they have on the go so any delays I create can have other knock-on effects. To suddenly need to take a lengthy break because of an illness that is not visibly apparent - but is impacting my mental state considerably - is a difficult thing.
Managing expectations in these circumstances is a challenge, because I don’t even know what I can promise in terms of timelines. The best I have found I can do is to be upfront and honest about the situation, and trust there will be a level of empathy from the client I am working with.
Managing self-imposed pressures
Even harder than managing the expectations of others are managing the expectations I place on myself. I’m self-motivated and I structure my projects and set deadlines to ensure I stay on track and maintain momentum. Having an illness that impacts my ability to meet these deadlines is a frustration that can tend to eat away at me.
I worry that I’m letting others down, and the feeling of ‘falling behind’ is not one I like. I have to take time to remind myself that I can’t always work with maximum efficiency; that I’m a living being who will have ups and downs. I need to let go, give myself time to recover and be assured that I will be able to catch up at a later point.
Ultimately, I just need to accept that stuff will just have to wait, and sometimes there is nothing that can be done about that.
Phone messages
Finally, a note on voicemail. They are the bane of my existence even in normal circumstances. When I’m sick, and a number of them bank up, it’s even worse. Seriously, voicemail is terrible, and it should be banished. With so many other options for communication, why is voicemail still a thing?
Working from the public library today. Makes me feel like a student again. Nice to be around people but know I’m not going to be interrupted as may happen in the office.
What takes visual precedence; the jacarandas or the pile of junk?
Just pulled the pin and subscribed to Adobe Lightroom. No excuse not to start using the DSLR again now. Gotta get my money’s worth!
Glandular fever has really knocked me around today. The brain and body have out been really lethargic. Can’t wait to see the back of this lingering virus.
I’m trying the new version of Firefox. I haven’t used Firefox in years. It seems pretty good and perhaps might surpass Chrome as my secondary browser. It is still nowhere near as fast as Safari, though.
Busy updating my website because what else am I meant to do on a Sunday night?
Tonight I’ve sketched out my basic IT storage system and the cloud services I use on a regular basis.
Ensuring that my storage network all hangs together with everything accessible from multiple devices and platforms while also maintaining redundancy through an appropriate backup strategy is not easy. I think I have my bases covered but it’s not particularly simple.
Despite the complexity it remains a problem worth worrying about. I don’t ever want to stress about losing data. Photos especially are memories that cannot be recreated so I really want to make sure I’ve got them secured in multiple locations, while also ensuring that an accidental deletion in one location will not replicate that deletion across the entire network.
Cloud sync services
My cloud sync services; iCloud, Dropbox, OneDrive and Google Drive, all provide mechanisms to make data available across multiple devices. iCloud of course also offers additional photo sync services, and sync of device settings.
My work lives in OneDrive because corporations and Microsoft.
None of these should be considered a true backup because deletions replicate and there is limited version management. I see these as a sync platform only, and never rely on them as a backup.
I am annoyed by the number of cloud services I am having to use. It would be great to have a single sync service to rule them all. Unfortunately I don’t think it’s going to be happening anytime soon.
Other cloud services
OmniPresence is a service that keeps documents made by OmniGroup synced between macOS and iOS. I wish I could ditch it, but I’m not entirely confident that moving these files to iCloud will work, so I continue to have it running.
Adobe Creative Cloud is a service I’m not taking full advantage of because I still prefer the Lightroom Classic and managing photos from local storage.
Local storage
I have a Network Attached Storage for mass storage of data, which is primarily photos and video. This is necessary because my local Mac hard drive is a relatively tiny SSD which almost always seems on the verge of filling up.
Local backups
I maintain a few local backups:
a Time Machine backup that is stored on my NAS.
a SuperDuper! clone of my MacBook’s drive. If something goes wrong I can boot from this clone and run from that external drive, or recover files as necessary.
a USB hard drive that connects to my Mac, and with the help of Chronosync, ensures that photos are copied from my NAS to this storage that is seen as a drive locally connected to my Mac1.
The last resort
Backblaze is my backup of last resort. If anything goes horribly wrong, I should be able to retrieve data from this location. Backblaze operates to ensure that my MacBook, and any locally attached drives, are backed up to their cloud storage, which includes all the data that is also stored across the cloud services such as Dropbox and OneDrive.
All this might seem like overkill but there is no way that I want to risk losing data that I can’t get back. The little bit of effort, and the little bit of money to pay for the software and services I consider a worthwhile exchange for peace of mind.
This enables me to essentially achieve a backup of my NAS to Backblaze, a hack made necessary as they don’t support the backup of network attached storage. ↩
Nothing beats an afternoon snooze. 💤
I cannot get Mac OS 10.13.1 to successfully install. I’ve tried the direct download, I’ve cleared out failed/empty APFS snapshots, and no matter what I do, the install fails to take. I get left at a black screen and the machine just hangs. I wish I’d never updated to High Sierra.
Over the past five years I’ve spent a lot of time learning the fundamental philosophies of a production system known as lean. I’ve read books and articles, I’ve taken a study tour to see lean in action in Japan. I’ve developed lean guides for business, and coached companies in the theory and implementation. Yet despite all of this, I still consider myself a beginner1.
Most of my lean work has been in relation to the manufacturing sector but the principles can also be applied to healthcare, food preparation, administration, and software development, to name a few. IT has even created further derivations such as kanban and agile.
Lean origins
Toyota is the company that can be credited for originally demonstrating the value of lean through their own Toyota Production System. Implemented with the help of Edward Deming after World War II, the company has embraced the lean philosophy of continuous improvement ever since. The company is now the gold standard with respect to lean implementation.
The theory of lean is much like an onion: there are many layers to it (and implementing it might sometimes make you cry!) Trying to emulate the Toyota Production System at the outset is an effort not worth taking, but any company can do implement some simple elements without too much trouble if they commit.
The best way to start
To get started I recommend following the exact same advice my Grandma used to give:
“a place for everything and everything in its place”
Yes, it’s as easy as that.
This concept represents one of the basic tenets of 5S. 5S is all about keeping things neat and orderly within the context of a lean workplace. Make sure if you take something, use something, or move something, that it gets put back once it has served its purpose. This approach will make it easier for your future self or somebody else to find a thing in the future. It will prevent the need to buy another thing because you couldn’t find the original thing. It will reduce stress and anger when you can’t find the thing you need at the time you need it.
Simply make sure everything has a home and that it always lives at home when not in use. Good tip, Grandma.
In lean of course, maintaining a ‘beginner’s mind’ is a good thing as it keeps you open to new ideas and opportunities for improvement. ↩
According to my 6 year old son, the angels ‘respawned’ Jesus after he died on the cross. Too much Minecraft?